Company News

FAQ

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2025-08

How much does shipping cost?

The shipping costs are calculated automatically based on the delivery location and the total order amount. For orders with a delivery destination in Italy that are worth less than €250 the shipment charges are €12,20. For orders within the European Union that are worth in excess of €250, the shipment charges shall be covered in their entirety by Technical Ceramic. The shipping costs may be subject to change based on the destination address (islands, difficult-to-reach locations) and on the use of promotional codes. All shipments within the European Union are carried out by express courier – the cost and average timescales vary depending on the destination. You also have the option to send your own courier, in which case we shall not apply any shipping charges. For orders to be delivered outside the European Union, your only option is an ex-works shipment, with the intended recipient required to cover the shipping costs (please contact customer services for other informations).

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2025-08

How long does delivery take?

Once the package has been prepared for shipment, deliveries are generally made within 48 hours (on working days). The delivery schedule starts from the day of shipment of the package. Shipments relating to orders paid for by bank transfer shall be made only after we have received the transfer; as such, the delivery schedule starts from that date.

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2025-08

Where do you deliver to?

The ordered products are delivered to the address you specified when you registered with the site. You can change the default shipping address at any time prior to confirmation of the order by Technical Ceramic. Once the order has been validated, it will no longer possible to make changes, and the goods shall be sent to the previously defined address.

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2025-08

What happens once Technical Ceramic has received payment?

Once we have received payment, the order is validated. The validation of the order automatically triggers the process for the preparation of the shipment (on condition that the ordered products are actually available).

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2025-08

What happens if the product ordered is no longer available?

If a product you have ordered goes out of stock, you shall be informed as soon as possible by email; in addition, you shall receive information on the earliest date on which the product shall be available. If you are not prepared to wait, you can request the cancellation of the order and a refund for the cost of the product in question.

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2025-08

Can I use promotional codes?

Yes, but if you have multiple promo codes, you can only enter one in the “Promotional Code” section to receive the relevant discount.

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2025-08

Do you ship right around the world?

Yes, but for shipments outside the European Union, please contact customer services to calculate the shipping costs.

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2025-08

Which payment methods are available?

During order confirmation, you can select your preferred payment method. For more information, please consult the Conditions of Sale page.

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2025-08

What should I do if the VAT regime is different or if VAT should be exempt?

Please contact customer services prior to placing the order or as soon as possible after having placed the order.

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2025-08

How do I go about requesting an invoice?

All purchases made on the Technical Ceramic site shall result in the issuing of an invoice, which shall be sent to the email address provided during the registration phase.

2025-08-22

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JINGCHENG
JINGCHENG

Contact Us

Jingcheng Electric Motor Accessories Co.,Ltd.

Add: #365-369 Hangwen Rd, Wenling , Zhejiang Province, China
Tel: +86-0576-86388471
Fax: +86-0576-86380815
Mbl: +86-158 0090 0835
Mbl: +86-183 5867 3411
Mbl: +86-183 5866 8341

Email: jcelectricmotorparts@gmail.com

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